HOXE · Legal
Grievance Redressal
Last updated: 25 June 2026
We take complaints seriously. This page explains how to raise a grievance with Hoxe Technologies Pvt. Ltd. — including about your personal data — as required under the Digital Personal Data Protection Act, 2023, the Information Technology Act and the Consumer Protection (E-Commerce) Rules.
Grievance Officer
Email: grievance@hoxe.net
Hoxe Technologies Pvt. Ltd.
TODO[Registered office address, City, State, PIN, India]
What you can raise
- Exercising your data rights — access, correction, completion, update, erasure or nomination.
- A concern about how we collect, use, share or protect your personal data.
- A complaint about a purchase, refund, content or any other aspect of our service.
How to reach us
Email the Grievance Officer at grievance@hoxe.net with your name, contact details, and a clear description of the issue (and your order or account reference, if any). This helps us verify your identity and respond quickly.
Our commitment
- We acknowledge every grievance within 48 hours.
- We aim to resolve it within 30 days, and will keep you updated if it needs longer.
If you’re still not satisfied
For a data-protection matter that we have not resolved, you may complain to the Data Protection Board of India. For a consumer matter, you may approach the appropriate consumer forum. See also our Privacy Policy and Terms of Use.